Contact

Write to support@dressrichmethod.com. A real person reads it, and we answer within two business days.

Please include

• The email address on your account.
• For a billing question: the date and the amount.
• For an access problem: what you clicked and what happened.
• For a list entry that looks wrong: the list, the brand, the factory and the source.
• For a data request (a copy of your data, or deleting it): just say so.

Factories and orders

Orders you place with a factory are between you and that factory. We are not a party to them and cannot see or change them.

Invoices

Your invoices and every charge are always in your dashboard, under Billing. We do not email them.